Shipping

Policy

Payment

Methods

Shipping Policy

 

We aim to deliver in 7–10 clear working days within UK . If there will be a delay on any part of your order, we will telephone or email you and you can cancel the item if you wish. In the extremely unlikely event of an order taking longer than 30 days to deliver, a full refund will be offered if you choose to cancel your order.

For all orders, you will receive an email message notifying you when your order has been despatched.

We’re working with our couriers to provide an online order tracking facility and to provide deliveries at more convenient times. We’ll keep you posted!

 

You Can Choose Shipping Options while checkout, please see details below:

 

Delivery Charges within the Mainland UK

 

Delivery is free within the Mainland UK for all orders over £200, regardless of the number of items in your order along with options below according to the order value:

Order under £50 -  £5.99

Order Value £50 to £100 -  £12.99

Order Value £100 to £200 - £25.99

Order Over £200 - Free

To obtain a quote for shipping your order, For information on delivery charges outside mainland UK contact our customer services team by email  info@johnfreya.com

International Orders

 

We can ship to most worldwide destinations. Delivery will be charged according to the value of order, regardless of the number of items in your order along with options below:

Order under £50 -  £11.99

Order Value £50 to £150 -  £24.99

Order Value £150 and Over - £29.99

 

Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be.

 

Customs policies vary widely from country to country; please contact your local customs office for further information

Payment Methods

- Credit / Debit Cards
- Sofort

- Offline Payments